Privacy Policy

Privacy Policy – Dot2Dot Communications 

At Dot2Dot Communications, we are committed to protecting your privacy and maintaining the accuracy, confidentiality, and security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information in accordance with Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA). 

  1. What Personal Information We Collect

We may collect and process the following types of personal information when you visit our website or interact with us: 

  • Identity Information: Name, company, and job title
  • Contact Information: Email address, phone number, and country
  • Technical Data: IP address, browser type, operating system, referring URLs, device type
  • Marketing Preferences: Interests related to our products or services

Some of this data may be collected automatically through cookies and similar tracking technologies.

  1. How We Use Your Information

We collect and use your personal information to: 

  • Respond to your inquiries and requests
  • Provide relevant information about our products and services
  • Improve our website and user experience
  • Send marketing communications, only if you have opted in
  • Comply with legal and regulatory requirements

By submitting your information, you consent to our collection, use, and disclosure as outlined in this policy. You may withdraw your consent at any time by contacting us. 

  1. Consent and Your Choices

We obtain your consent to collect and use your personal information when you provide it voluntarily through our contact forms or subscription features. You may withdraw your consent at any time by emailing us at info@dot2dotcommunications.com. Please note that withdrawing consent may limit our ability to communicate with you or deliver services.  

  1. Cookies and Tracking Technologies

We use cookies and similar technologies to analyze site traffic, personalize content, and improve functionality. These tools may collect data such as your browser type, device information, and pages visited. You can manage your cookie preferences in your browser settings. 

  1. Data Storage and International Transfers

While we are a Canadian-based company, some of your personal information may be processed or stored outside of Canada (e.g., in the United States), and may be subject to access by foreign governments under applicable laws. We take reasonable steps to ensure that your data remains protected through contractual and technical safeguards. 

  1. Data Sharing

We do not sell your personal information. We may share it with trusted third-party service providers to help us operate our business (e.g., email platforms, analytics tools). These providers are contractually obligated to keep your information secure and use it only for the services we request. 

  1. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes for which it was collected, unless a longer retention period is required by law. 

  1. How We Protect Your Information

We take security seriously. Your data is stored on secure servers and protected using administrative, technical, and physical safeguards. Access is restricted to authorized personnel only, and we use encryption and authentication controls where appropriate. 

  1. Your Rights

As a resident of Canada, you have the right to: 

  • Request access to the personal information we hold about you
  • Request correction of inaccurate or outdated information
  • Withdraw your consent at any time
  • Ask how your information has been used or shared

To exercise any of these rights, please contact our Privacy Officer at info@dot2dotcommunications.com. 

  1. Changes to This Privacy Policy

We may update this policy from time to time to reflect changes in our practices or legal obligations. The latest version will always be posted on our website with the revision date. 

Last updated: [Insert date here] 

  1. Contact Us

If you have any questions, concerns, or requests about this Privacy Policy or our privacy practices, please contact: 

Privacy Officer
Dot2Dot Communications
Email: info@dot2dotcommunications.com 

If you are not satisfied with our response, you may also contact the Office of the Privacy Commissioner of Canada at https://www.priv.gc.ca.